Our Story – JIORE

Processing Time

We have a processing time of 1-2 business days. You should receive a confirmation email once your order has been placed.

You can find your order’s Current Status by visiting your purchase history when logged into your account.

Shipping

We offer complimentary shipping on all US orders and free international shipping on orders over $200.

Domestic shipping in the USA typically takes 2-5 business days via USPS Ground Advantage.

International shipping takes 7-21 days via USPS First Class International.

Expedited shipping is available with USPS Priority Mail and USPS Priority Express.

Please reach out regarding any additional shipping requests.

Delivery timeframes are an estimate and are not guaranteed by the carrier.

Orders over $400 will require signature confirmation upon delivery.

Customs & Duty Fees

The receiver will get contacted by customs once their shipment arrives and will have to settle any charges for customs to release the shipment and have it delivered to the customer.

Please note that we have no control over how your country charges duty fees. We are not responsible for paying any customs taxes on international orders.

US Orders: We have a 14-day return policy, which means you have 14 days after receiving your item(s) to request a return. You can opt for a refund to the original payment method and get a pre-paid shipping label for $5 (which is deducted from the refund), or ship with your own method.

International Orders: We have a 14-day return policy, which means you have 14 days after receiving your item(s) to request a return. You can choose either store credit or refund to original payment method. International customers are responsible for return shipping.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We do not accept returns for personalized jewelry or final sale items.

Returns must be sent out within 30 days of initiating the return. Upon receipt of your return, we will inspect the item and send out a confirmation email with information on the refund to your original method of payment. Please note, due to credit card processing times, your refund can take up to 7 days to fully process.

To start a return, you can click here to contact us directly or reach out at jiorejewelry@gmail.com.

Exchange Policy

We offer free exchanges for the same item in a different color or size. If you would like to exchange for a different style, then you may choose store credit instead. After processing the exchange, the buyer will receive a confirmation email containing a SC code, which can then be used to discount their initial purchase amount from any future order.

Store your jewelry in a soft lined box or pouch when not in use to prevent scratching and tangling. Remove your jewelry before using household cleaning products, or swimming in chlorinated pools. Avoid objects that can scratch or chip the finish and limit direct contact with chemicals that may contain harsh abrasives such as perfumes, lotions, hairspray, and other beauty products. Cleaning your jewelry is best done with warm water and detergent free soap. Thoroughly dry with a clean towel, and gently buff using our soft microfiber polishing cloth.

At Jioré we believe that every detail matters, and that's why we're proud to include our signature custom packaging with every order. From the moment your package arrives, you'll notice the difference – a carefully crafted presentation that reflects our commitment to quality.

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Our Story

Our Beginning

Jioré can be traced back to the first piece of jewelry my grandmother gave me.
A dainty pair of huggies, delicately engraved with an ornate design.
To some, it might not have seemed all that impressive, but I was absolutely thrilled!
They were my first pair of “big girl” earrings that she had saved for my grade school graduation. I was so endeared and overwhelmed with emotion, I’ll never forget how special and beautiful they made me feel.

I wore them every day for years and years on end- to birthdays and holidays, on vacations and first dates. I treasured them infinitely more because they came from my grandmother, a woman I deeply cherished and admired.
Wearing them made me feel like I had a piece of her with me. No matter how many miles apart or oceans between us. Those feelings never wavered, and the sentiment only grew stronger with time.

Somewhere along the way those earrings became an extension of myself, and most importantly, of my grandmother, and the bond we shared.
I became inspired by jewelry’s remarkable ability to transcend feelings into something beautiful, tangible and memorable.
I wanted people to celebrate their loved ones and the life they share together through something timeless like jewelry. This was the founding principal behind Jioré ♡

Utilizing contemporary minimalism and timeless designs, we aspire to create jewelry that emboldens self-confidence and empowers you to feel your very best.
We use industry leading practices and the highest quality materials to ensure your jewelry is made to last.

All our pieces are made of premium grade 925 sterling silver, and our signature gold vermeil is expertly crafted with an extra thick layer of genuine 18k gold over a solid sterling silver base. We never use any lead, nickel, copper or brass so our jewelry is safe on sensitive skin and will never oxidize or turn your finger green.

At Jioré, our philosophy revolves around an uncompromising commitment to provide exceptional quality, craftmanship, and customer experience.

Thanks for taking the time to read about our story, and giving us the chance to become a part of yours